Refund policy

REFUND POLICY

We accept returns within 14 days of delivery.

Items must be unworn, unwashed, and returned in their original condition.

If an item arrives damaged, defective, or there is an issue with the size or order, please contact us at relicmerge@gmail.com with your order number and photos of the issue.

For eligible returns or issues with an order, Relic Merge will cover the return shipping costs.

Refunds are issued after the returned item has been received and inspected.

This policy does not affect any mandatory consumer rights that apply under applicable law.

SHIPPING POLICY

All Relic Merge products are pre-made and ready to ship.

Orders are processed shortly after purchase.

Estimated delivery times:

Switzerland: 2–5 business days
Europe: 5–10 business days
Rest of world: 10–25 business days

Delivery times are estimates and may vary depending on the destination and carrier.

Tracking information will be provided when available.

For any questions regarding your order, contact relicmerge@gmail.com.

TERMS OF SERVICE

By placing an order with Relic Merge, you agree to these Terms of Service and our store policies.

All orders are subject to product availability and successful payment.

We reserve the right to cancel orders in cases of suspected fraud, incorrect pricing, or other issues affecting the validity of an order.

All designs, logos, images, graphics, and other content belonging to Relic Merge may not be copied, reproduced, or used without permission.

Customers are responsible for providing accurate shipping and contact information when placing an order.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.